VYON support
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Helpful information for drivers, site hosts, partners and businesses as the VYON network develops.

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VYON locations will be discoverable through the website and app with verified station details as locations go live. The Locations page will clearly identify confirmed operating sites.
Yes. Charger availability is intended to come from verified live station data so drivers can see useful status information before arriving.
Cash should appear only at attended VYON or partner sites where an authorised attendant can confirm payment in the operations system. Unattended stations should not offer cash.
VYON Wallet and card/digital payments are planned payment options. The exact methods available at each location will be clearly shown to drivers.
Use the Host a Charger or Contact page to submit the site. VYON will evaluate location, access, parking, electrical capacity, customer profile and commercial fit.
No. A VYON-owned structure should be evaluated selectively based on strategic value and project economics. Host-owned and turnkey structures may be alternatives.
Published specifications must come from the official datasheet for the exact selected charger. VYON does not invent power, IP ratings, certifications, warranty or performance claims.
Potentially, where site load, grid constraints and project economics justify it. Solar/BESS is project-specific rather than a default requirement.
No. The map highlights strategic network focus areas. Live VYON stations will be clearly identified only after commissioning and verification.
When VYON stations go live, station-specific support will be available to report faults and get assistance. Support details will be shown with each live location.
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For business, site, partnership or driver questions, use the Contact page and the enquiry will be directed to the relevant VYON team.

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